Khalid Rind
Content Designer · Plain-Language Writer · Accessible Web Content · AI Content Strategy
Content designer and plain-language writer who turns complex policy and technical material into clear, accessible web content for diverse public audiences. I design content at the page, component and end-to-end journey level, work within content strategies and the Australian Government Style Manual, and structure content to be discoverable and trusted in AI-enabled search. Built on years of Australian Government service explaining policy to the public, and now an independent content-and-web studio with an AI production layer (drafts, readability scoring, metadata) — every output verified by hand. Honest framing for this brief: I'm strongest in plain-language content design, writing and AI content strategy — I'd ramp into enterprise-scale IA and partner with accessibility specialists for formal WCAG conformance rather than claim it.
Experience
Founder · Content & Web Design Lead — NeuraNest AI
Nov 2024 – Present · Melbourne
- Design and build accessible, user-centred websites and web content end to end — plain-language copy, content structure, components and journeys — for clients across sectors.
- Structure content for discoverability and trust in AI-enabled search; operate an AI production layer (Claude, Gemini, Grok) for first-draft rewrites, readability scoring and metadata, with every output verified by hand.
- Delivered content-and-web engagements for clients including Save the Children, ANZACATA, APM and Vocus, working to documented brand and content standards.
- Translate complex, technical material into clear, decision-ready content for non-technical audiences.
Data Support Officer — Revenue NSW · State Government of NSW
Jun 2023 – Oct 2024
- Communicated complex revenue and policy information clearly to the public, to strict accuracy and source-verification standards.
- Delivered high-volume work independently to deadline within documented procedures.
Support Officer & Digital Champion — Services Australia · DFAT · AEC · DVA
Jan 2022 – Mar 2023
- Explained complex government policy and digital services in plain language to diverse members of the public across four federal agencies.
- Recognised as Digital Champion for plain-language communication and improving how information was presented.
IT Consultant — Cyber Smart Australia
2018 – 2022
- Advised SME clients on digital strategy; translated technical material into plain-language recommendations and web content.
Skills
Content design
Plain language · inclusive writing · content at page / component / journey level · content models · working to a content strategy
Standards
Australian Government Style Manual · plain-language principles · accessibility & inclusive standards (applied) · style-guide governance
Web & CMS
Web content design & build · CMS environments · structured content · responsive, accessible layouts · component patterns
AI content workflow
Content for AI-enabled search & discoverability · AI-accelerated drafting, readability scoring & metadata (Claude/Gemini/Grok) with human verification
Education
Bachelor of English Literature — plain-language & writing foundation
Bachelor of Laws (LLB) — analysis of complex policy & rules
Advanced Diploma in Computer Science (New Trends)
Certificate IV in Cyber Security — TAFE Australia
AWS Cloud Essentials (2023) · Microsoft Azure Fundamentals (2023)
Engagement & availability
Contract · Melbourne / multi-site / remote-friendly · Australian Government-experienced
Available immediately · 12-month + 2×12-month extension term